Contact Us

If you have any questions, comments, or inquiries, please feel free to reach out to us at:

Email: [email protected]

We look forward to hearing from you!

FAQ

  • Icon Claire

    Hi! Pleaseeeeee please please add a way to bookmark or go back to puzzles. Sometimes the puzzle freezes and there is no way to reset or refresh the page without losing the whole puzzle :( And if you accidentally refresh or press the new button, you will totally lose the puzzle. I love this website so much so I would really appreciate it :)

    Hi! Thank you so much for your kind words and for taking the time to share this feedback. I really appreciate it!

    I'll make sure to add your suggestion to our list of improvements. It's now planned for a future update!

    Thanks again for loving the site and helping make it better.

  • Icon Jacob

    #891 There is no way to solve this. You guys messed up.

    Thank you for your feedback and for letting us know.

    We understand your frustration, but the puzzle is solvable. Many users have successfully completed it.

    If you're still stuck, feel free to share more details about where you're having trouble, and we'll be happy to guide you without spoiling the solution.

    Puzzle 891
  • Icon Tasia Russell

    I have a solution that fits all the rules that it is not accepting. Just because it is not exactly the solution that the puzzle wants does not make it a solution that does not work. NOT FAIR!

    The puzzle does not have only one correct answer. Any solution that fully follows all the rules is valid. If yours meets every rule but still gets rejected, please email a screenshot of your solution + the problem to [email protected]. I will check the game code. Thanks!

  • Icon Bob

    this game is butt it has no cool features is super glitchy has poop mechanics an is so boring I could die fix the games please is is so bad

    Don't let a game ruin your mood! Maybe flip the script a bit: head over to https://creator.pips-game.com/ and create a few evil puzzles yourself — let other people suffer instead haha.

    If you do run into actual bugs though, could you tell me exactly what’s happening? (like what you were doing, what went wrong, any error messages, etc.) The more details the better — I’ll try to get them fixed as soon as possible.

  • Icon zyrhasmith18

    #189 This game is unable to be finished and the pips are not correct making this unsolvable.

    Don't worry—17 players have already solved this puzzle successfully! Maybe the top-left corner is 3 and 3. Take a short break, then come back and give it another try—you'll get it! 😊

  • Icon zipzipcst

    I think it is too hard to select the pieces to move them. I often find myself clicking and holding on pieces, but they still do not move. I have to really hold down the mouse button to select a piece

    I find the Hard puzzles actually easier than the Medium.

    Thank you for your feedback—it's really helpful for us to improve the game.

    We haven't been able to reproduce this issue on the PC version in our testing so far, but it's possible it's specific to mobile/touch devices (or certain mouse/trackpad setups). I'm actively working on testing and optimizing piece selection and drag behavior across platforms to make it smoother and more reliable.

    If you can record a short screen capture showing the problem (even just a few seconds of trying to select and move a piece), that would be incredibly useful. Please send it to [email protected], and I'll investigate it right away.

    Thanks again for taking the time to report this—I truly appreciate players like you helping us make the experience better!

  • Icon Tasia Russell

    How do I pause? It said something about being able to save what I have done so far and come back.

    Right now, the game automatically pauses if you switch to another browser tab or window (or minimize the browser). Your progress is saved automatically as you play, so you can safely leave and come back later — just return to the same browser and the game will resume right where you left off. We don’t have a manual “Pause” button yet, but switching tabs/windows effectively pauses it for now.

  • Icon Tasia Russell

    I have MS and the Pips game really helps me with my cognitive skills. When I am having a bad thinking day due to my MS I play more than just three games.

    I find the Hard puzzles actually easier than the Medium.

    You’re not alone in finding Hard puzzles easier than Medium! The Hard level actually provides more hints and visual cues upfront, which can make the solutions feel more approachable for some players. Medium tends to give fewer hints, so it can feel trickier even though the core puzzles aren’t necessarily harder. We’ve heard this from several players, and it’s super helpful feedback.